Introduction
Orbital North Installations respects your privacy and handles personal data in line with UK GDPR and the Data Protection Act 2018.
Data Collected
- Name
- Email address
- Phone number (if provided)
- Location/postcode
- Job description details
- Any communication history
- Technical website data (basic server logs)
How Data Is Used
- To respond to enquiries
- To provide quotations
- To carry out installation services
- For basic business record keeping
- To comply with legal obligations
Data Retention
Enquiry data is retained for up to 12 months from last contact.
After 12 months, data is securely deleted unless required for legal or accounting purposes.
Data Storage
Data is stored securely using the website backend and email provider.
Access is restricted to the business owner, and reasonable security measures are used to protect personal information.
Third Parties
Personal data may be processed by the website hosting provider and email provider where necessary for service delivery.
Personal data is not sold to third parties.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion where appropriate
- Complain to the Information Commissioner's Office (ICO)
ICO website: https://ico.org.uk
Contact for Data Requests
Please use the contact form for privacy requests.
Cookies
No analytics cookies are enabled by default. A cookie banner is not required unless optional analytics or tracking tools are introduced in future.